How credits works?
We use a simple credits system. We have three insights (cluster, context & rank tracking) one insight costs 1 credit. Two insights cost 1.5 credits. All three insights costs 2 credits per keyword. So for an example if you upload 1000 keywords and select all three insights you will need 2000 credits to process the order.
What’s a credit rollover?
When you’re on a monthly subscription, we will keep adding you new credits every month and any unused credits will roll over to the next month. So, as long as you have an active subscription you will keep all of your credits. But, cancelling your monthly subscription will result in the loss of all credits.
Will my Pay as you go credits expire?
No, If you use the pay as you go option to buy credits, they will never expire and will be available whenever you need them.
What happens if I cancel my monthly subscription?
If you cancel your monthly subscription, you will lose all of your credits instantly, and your account will be deleted. So, please make sure to use all your credits before you cancel the subscription. If you don’t plan on using keyword insights frequently, we recommend you to use our pay as you go plan.
Do you have any custom volume pricing?
For large agencies and enterprises, we have special bulk pricing options. Please contact us at firstname.lastname@example.org for more information.
Is my credit card details safe with you?
We use the Stripe payment gateway for all transactions. Stripe is the worlds leading payment gateway and they will process your card details and keep them secure. We won’t see any of your details. So, it’s 100% safe.